Privacy Policy

This Privacy Policy describes IRDA's policies and procedures on the collection, use and disclosure of the Applicant’s information when the Applicant uses the Service and inform the Applicant about the Applicant’s privacy rights and how the law protects the Applicant.

IRDA uses the Applicant’s Personal Data to provide and improve the Service. By using the Service, the Applicant agrees to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

“Account” means the account consisting the username and password created at the Website to allow the Applicant to access and rights to view and access the Service or parts of the Service.

“Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. Affiliate shall also include the associated entities, any other subsidiaries, joint venture partners or other companies that the party has the power to control or that are under common control such the party.

“IRDA” means to Iskandar Regional Development Authority with its business address at Iskandar Malaysia Expatriate Service Center, Level 1, Wisma Sunway Iskandar Puteri, Persiaran Medini 5, Sunway City Iskandar Puteri, 79259, Iskandar Puteri, Johor Darul Ta'zim.

“Cookies” are small files that are placed on the Applicant’s computer, mobile device or any other device by a website, containing the details of the Applicant’s browsing history on that website among its many uses.

“Device” means any device that can access the Service such as a computer, a cellphone or adigital tablet.

"Personal Data” means any information that relates to an identified or identifiable individual.

“Service” means the services which IRDA is to process, examine, consider, approve and/or such other action to be taken by IRDA for the Online Application through the internet via the Website after the submission of the Online Application by the Applicant.

“Online Application” means the application and submission for the approval of the expatriate working visa or permit to work in Malaysia and such application shall be made, submitted and paid by the Applicant through the internet via the Website.

"Service Provider” means any natural or legal person who processes the data on behalf of IRDA. It refers to third-party companies or individuals employed or engaged by IRDA to facilitate the Service, to provide the Service on behalf of IRDA, to perform services related to the Service or to assist IRDA in analyzing how the Service is used.

"Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

“Website” means http://www.xpatnova.com.my/irda .

"The Applicant” means any user, visitor, any person and/or the individual accessing the Website or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Personal Data

While using the Service, IRDA may ask the Applicant to provide IRDA with certain personally identifiable information that can be used to contact or identify the Applicant. Personally identifiable information may include, but is not limited to Email address, First name and last name, Phone number, Address, State, Postal code, City, Usage Data, identity card number or passport number, birth date, gender, or such other required information. The provision of the personal information is voluntary - if the Applicant chooses to not provide IRDA with his/her personal information or any other information requested, the Applicant may not be able to use the Service.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as the Applicant’s Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that the Applicant visits, the time and date of the Applicant visits, the time spent on those pages, unique device identifiers and other diagnostic data.

When the Applicant accesses the Service by or through a mobile device, IRDA may collect certain information automatically, including, but not limited to, the type of mobile device the Applicant uses, the mobile device unique ID, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser , unique device identifiers and other diagnostic data.

IRDA may also collect information that the Applicant browser sends whenever the Applicant visit the Website or when the Applicant accesses the Website by or through a mobile device.

Tracking Technologies and Cookies

IRDA uses Cookies and similar tracking technologies to track the activity on Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Service.

The technologies may include:

1. Cookies or Browser Cookies. A cookie is a small file placed on the Applicant’s Device. The Applicant can instruct his/her browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if the Applicant does not accept Cookies, the Applicant may not be able to use some parts of the Website and/or the Service.
2. Web Beacons. Certain sections of the Website or the Service or emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and singlepixel gifs) that permit IRDA to count users who have visited those pages or opened an email and for other related website statistics.

Use of the Applicant’s Personal Data

IRDA may use Personal Data for the following purposes:

1. i) To provide and maintain the Service:
   including to monitor the usage of the Website and/or the Service.
2. ii) To manage the Applicant’s Account:
   to manage the Applicant’s registration as a user of the Service. The Personal Data provided by the Applicant may give the Applicant access to different functionalities of the Service that are available to the Applicant as a registered user that are available on the Website.
3. iii) For the performance of a contract:
   the development, compliance and undertaking of the purchase contract for the products, items or services the Applicant has purchased or of any other contract with IRDA through the Service.
4. iv) To contact the Applicant:
   To contact the Applicant by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
5. v) To provide the Applicant
   with news, special offers and general information about other goods, services and events which IRDA may offer that are similar to those that the Applicant has already purchased or enquired about unless the Applicant has opted not to receive such information.
6. vi) To manage the Applicant’s requests:
   To attend and manage the Applicant’s requeststo IRDA.
7. vii) For business transfers:
   IRDA may use the Applicant’s information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of IRDA’s assets, whether as a going concern or as part of bankruptcy, liquidation, dissolution or similar proceeding, in which Personal Data held by IRDA about the Service users is among the assets transferred.
8. viii) For other purposes:
   IRDA may use the Applicant’s information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of IRDA’s promotional campaigns and to evaluate and improve IRDA’s Service, products, services, marketing and the Applicant’s experience.

1. i) With Service Providers:
   IRDA may share the Applicant’s personal information with Service Providers to monitor and analyze the use of the Website and/or the Service, to contact the Applicant. These third parties companies and individuals may have access to the Applicant’s personal information. The reason is to perform the tasks assigned to them on IRDA behalf. However, they are obligated not to disclose or use the information for any other purpose
2. ii) For business transfers:
   IRDA may share or transfer the Applicant’s Personal Information in connection with, or during negotiations of, any merger, sale of IRDA assets, financing, or acquisition of all or a portion of IRDA’s business to another company.
3. iii) With Affiliates:
   IRDA may share the Applicant’s information with IRDA’s Affiliates, in which case IRDA will require those Affiliates to honor this Privacy Policy.
4. iv) With business partners:
   IRDA may share the Applicant’s information with IRDA’s business partners to offer the Applicant certain products, services or promotions.
5. v) With other users:
   when the Applicant shares personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
6. vi) With the Applicant’s consent:
   IRDA may disclose the Applicant’s personal information for any other purpose with the Applicant’s consent.

Retention of the Applicant’s Personal Data

Disclosure of the Applicant’s Personal Data

Business Transactions

Law enforcement

Other legal requirements

1. i) Comply with a legal obligation
2. ii) Protect and defend the rights or property of IRDA
3. iii) Prevent or investigate possible wrongdoing in connection with the Service
4. iv) Protect the personal safety of users of the Service or the public
5. v) Protect against legal liability

Security of the Applicant’s Personal Data